Boosting Employee Alignment and Engagement

Division of U.S. Company

The Challenge

The Hong Kong-based president of the Pacific division of a major U.S. company wanted to achieve employee alignment with the new corporate vision quickly and cost-effectively. Conventional internal communication methods and messages were not working.

The Solution

Cognitive Science Systems collaborated with the new CEO to devise and implement a strategy, methods and tools for building employee alignment. We identified hidden management and employee barriers for participating in the new vision, then designed a management system supported by a renewed professional communications function. As part of the process, Cognitive Science Systems designed and conducted Leadership Dialogue training with managers and supervisors.

By the CEO’s estimate, alignment goals were achieved in 18 months versus a projected 36 months across a business culture and geography that included 14 Asia-Pacific countries, including Hong Kong, Thailand, Japan, India and Australia. Thus, employee alignment in the Pacific with a new corporate vision was accomplished in half the estimated time at a cost of one-fifth the annual expense of supporting one expatriate employee.

The Result

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Cognitive Science Systems collaborated with the new CEO to devise and implement a strategy, methods and tools for building employee alignment. We identified hidden management and employee barriers for participating in the new vision, then designed a management system supported by a renewed professional communications function. As part of the process, Cognitive Science Systems designed and conducted Leadership Dialogue training with managers and supervisors.

Our mission is to refine organizational decision-making processes by harnessing the power of mental modeling and deep industry expertise. We aim to equip leaders and organizations with the tools and understanding necessary to make informed, strategic decisions that lead to sustainable growth and operational excellence.